Tu Tika Tours

What was the problem?

The website they initially had for Tu Tika Tours, which was up and running for 5 years, was no longer fit for purpose and a little outdated. It didn’t look the best, the business had changed over time, and new services (luxury transfers and customised personal tours) needed to be added. The Harding’s weren’t satisfied with the time it took for updates to be made and they decided to look for a new service provider who would not only create a great new website for their business, but who also would be responsive and deliver great customer service and backup support.

What was the solution?

With Monster Creative, Tu Tika Tours & Transfers chose the Essential Plus+ website package which included the setup of all the pages they needed, keyword research, professional copywriting and SEO as well as the Google Business Page & Console setup and integration with booking system Farehabour.

Due to unforeseen circumstances, it took a little longer than expected to get started but once the project kicked off, the new website was delivered within the 12-week timeframe that Monster Creative is known for. With the fantastic images and footage supplied by the client, it was a straight-forward website build for the Monster team. New rack cards for Tu Tika Tours & Transfers cultural experiences were also designed and printed.

What was the result?

Merv and Rangimarie now have a website they are proud of. They love the look and feel as well as the ease of managing the bookings, and so do their customers. Bookings and enquiries for tours and transfers have increased, web traffic is looking good, and everything is working well. Rangimarie also mentions that working with Monster was a breeze and she appreciates the team’s responsiveness. Sales are on par, and the Harding’s are “happy as” with the outcome and service.